Canyon Mountain Sports in Park City, UT Open now

Reviews about Canyon Mountain Sports

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  March 11, 2019, by Andrea Herron
  1st encounter I called the store to inquire about renting a trail bike. I didn't want to rent downhill. I like the climbs. They stayed they had trail bikes and it would be no problem. 2nd encounter i showed up the day before to make sure they had a bike. The guy at the counter acted I was out of my mind and all but refused to rent me a bike. I had to convince him to let me re t a bike. I asked if they had SPD pedals, he dmsaid yes. 3rd encounter I came in to rent the bike, the guy at the counter (different from the 2nd encounter) did the same thing. He would say, "well we only have two trail bikes," okay, I only need one. When I asked about renting SPD pedals, he said well, we only have one set. Again, I said that was all I need.... it's not like the guy was being casual, I spoke with them for a while about what I wanted to do. They kept pushing the downhill bikes. If I had time I would have went somewhere else. I let everyone I know in my company meeting how crappy that experience was. We used it as an example of how you don't treat customers.